Thank you for your order.

We need to email you
ABOUT YOUR ORDER

Is your EMAIL ADDRESS correct ??
Check for dots, commas, dot net and dot com)

Please watch for an email from J. Mark with your order details on it.

If you don't receive our email within 2 business days, please click here to Contact us
If you hope to meet a target date, you need to Contact us
We need to know what product, (not the number) and how many, the date you want it,
the ship-to zip code. We'll try to help, but cannot guarantee the shipper's performance.

Helpful tips:

Contact us with any merchandise related questions. We answer within 1 business day. If anything arrives damaged it is insured. Email us within 5 days of receiving it. You will be fully reimbursed if we can't replace it.

1 - Whenever you email us please tell us the name you ordered with and approximate date ordered and what the product is, not item numbers.

Please DO NOT tell us a Pay Pal ID number when contacting us. (Use their
number if You need to contact Pay Pal.) Do not ask Pay Pal about
merchandise. They only process credit cards.

2 - SALES TAX outside FL, is not sales tax. You will see a sales tax fee which is really our only way to add a postage surcharge to ship west of the Mississippi or North of SC.

3 -  Many shippers require a street address for package delivery. (Tell us if you will have a problem with street delivery).

How long will it take to get my order?
We ship you your order as fast as possible, usually within 2 business days. We are closed weekends and holidays. If you don't have your order in 9 business days, (11 West of the Rockies) Contact us immediately, so we can look into it.
9 or 11 days is not an implied delivery date, it may be a red flag.

Please note:
If a slight delay will be a problem for you...
Some Hard Board Placemats, Mugs, Lazy Susans, Coasters, Trivets, and Rada knife sets need to be custom ordered for you direct from the manufacturer. They may take 10 business days for us to receive from the factory. Most items are in stock and can ship in one business day.